Support & Maintenance

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You rely on your web app to manage business processes, deliver products or services and keep the day-to-day activities of your business running smoothly. But just like any other asset in your business, your app needs regular maintenance and support.

We provide tailored support for every app we build so you can be sure we'll be there when something goes wrong.

What Support Means

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updates
Updates

We maintain and update the operating system and libraries that keep your application running and optimised.

security
Latest Security Patches

We apply the latest security patches to prevent malicious attacks and hackers hijacking your app or stealing data.

troubleshooting
Bugs & Troubleshooting

We proactively troubleshoot and resolve bugs, errors and any problems with your application.

monitoring
Uptime Monitoring

We monitor your application around the clock identifying issues as they occur, long before you or your customers are aware of them.

reporting
Performance & Analytics

Performance reports and analytics give you a comprehensive understanding of your apps’ performance so you can plan your future strategy.

planning
Strategic Planning

We include a regular strategic planning workshop we work with you to improve your app, increase usability and identify new features.

We help our clients succeed

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Wayne Sedawie
Treasure Auctions

"We've been working with Steve and his team since 2005 and he has never failed to deliver the outcomes we needed. Over the last 12 years we've built a high volume, multi-seller auction marketplace that is growing by over 50 percent year on year."